Choose by the question you need answered, not by the service name. If you are not sure what is wrong, start with a diagnostic. If you know what you want but not how to get there, you need a roadmap. If the business is busy but not profitable, look at pricing. If it is profitable but stuck, look at operations and capacity. And if you simply want a senior person to think with every month, that is advisory.
All five are delivered by Ali Sedighi with Burnaby.Business, part of the Sedighi.ca and SAZ.ca group. Prices are on the pricing page, and our results page shows what the same planning method has produced in our HVAC work.
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Business diagnostic
A two-to-four-week look at your numbers, customers and workload that ends with a short, ranked list of what to fix first.
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Growth roadmap
A 12-month plan with three to five targets, an owner for each and a monthly checkpoint you can actually keep.
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Operations and capacity review
Find where work stalls, who it waits on and how much more volume your current team can carry before something breaks.
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Pricing and margin strategy
Rework quotes, packages and price increases so the work you are busiest with is also the work that pays.
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Monthly owner advisory
A senior sounding board every month, with a written scorecard that keeps the plan honest.
Business diagnostic
A diagnostic is a short, fixed-price look at the whole business that ends with a ranked list of problems and opportunities. It is the right first step for most owners who feel stuck but cannot say exactly why.
We read your last two years of sales and gross-profit figures at the level you already track, interview you and one or two key people, and look at how a typical job or order moves through the company. The output is a document of a few pages, not a report nobody reads. Details on the business diagnostic page.
Pick this if: revenue has flattened, you are working more hours for the same result, or you have three competing ideas and no way to choose between them.
Growth roadmap
A roadmap turns a goal into three to five measurable targets with owners, budgets and monthly checkpoints. It suits companies that have a direction but no written plan the whole team can follow.
The roadmap covers which customers and services to push, where in Burnaby and the Lower Mainland to focus, what it will cost and what has to be true by each quarter. See the growth roadmap page.
Pick this if: you are about to hire, open a second line, take on a large account or spend real money on growth, and you want the numbers worked out first.
Operations and capacity review
This review finds where work waits, who it waits on and how much more volume the current team can take. It is for firms that win work but struggle to deliver it on time or without the owner stepping in.
We map the steps from first enquiry to final invoice, measure where time is lost, and set a few operating numbers to watch weekly. It is about process and people, not software installations. Read the operations and capacity page.
Pick this if: jobs slip, staff ask you the same questions every day, or you cannot take a week off without things stalling.
Pricing and margin strategy
A pricing review checks whether your quotes, packages and rates still cover the cost of doing the work well. It is often the fastest payback of anything we do, because a few points of margin flow straight to profit.
We look at how you price, how often you discount, which jobs lose money once overruns are counted, and how to raise prices without losing the customers you most want to keep. This is commercial strategy, not accounting or tax advice. See the pricing and margin page.
Pick this if: you are busy but the bank balance does not reflect it, or you have not changed prices in more than a year.
Monthly owner advisory
Advisory gives you a senior sounding board every month and a one-page scorecard that tracks the plan. It suits owners who already have a plan, or have just finished one with us, and want help keeping it on course.
A typical month includes a working session, a written follow-up note and access by call, text or email between meetings for decisions that cannot wait. Details on the monthly owner advisory page.
Pick this if: you have no business partner or board to think out loud with, or plans tend to fade after the first month.
How the services connect
Most clients use two or three services in sequence rather than all five at once. A common path looks like this:
| Stage | Typical service | Usual length |
|---|---|---|
| Find the constraint | Business diagnostic | 2–4 weeks |
| Plan around it | Growth roadmap | 3–6 weeks |
| Fix what blocks it | Operations review or pricing strategy | 4–8 weeks |
| Keep it on track | Monthly owner advisory | Month to month |
You can stop after any stage. If you would rather talk it through, the contact page explains what to send so the first conversation is useful, and the FAQ covers contracts and ownership.
Frequently asked questions
Which service should most companies start with?
The business diagnostic, unless you already know exactly what is wrong. It is the cheapest way to find out whether the problem is pricing, capacity, the owner's time or demand, and it stops you paying for the wrong fix.
Can we buy just one service?
Yes. Each service stands on its own with a defined scope. Some clients do a single pricing review and never need anything else; others move from diagnostic to roadmap to monthly advisory.
Do you carry out the work or only advise?
Both are possible. Most engagements combine advice with hands-on help on the parts your team cannot easily do, such as building a pricing model or a capacity tracker. We agree the split in writing before work starts.
Is software or marketing setup included?
Not by default. We will tell you if a tool or campaign is part of the answer, and the wider Sedighi.ca group can help deliver it, but these services are about decisions, numbers and process first.